Privacy Policy

Last Updated: 03/10/2025

Welcome to Find My Pet — a trusted platform for posting pet listings and connecting with other pet lovers. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.

Information We Collect

We may collect the following types of information:

1. Personal Information

• Owner’s Name, Phone Number, Email Address, and Physical Address provided during listing creation or shop checkout.

2. Pet Information

When you create a listing for a lost, found, adoptable, or mating pet, we collect:

• Pet Category

• Pet’s Name

• Pet Type (e.g., dog, cat, bird)

• Species

• Pet Colour(s)

• Breed

• Age

• Gender

• Size

• Date & Time of Incident (lost/found)

• Distinctive Features

• Behavioral Traits

• Images: Up to 5 clear, cropped images (jpeg, jpg, png, webp) with a maximum size of 10MB each

• Last Known Location (Map coordinates and typed address)

3. Purchase Information

If you buy from our shop, we collect your order details, shipping address, and secure payment data (via trusted third-party providers).

4. Usage Data

Technical information like IP address, browser type, device information, and interactions with our site to help improve functionality.

How We Use Your Information

We use your information to:

• Display your pet listings to other users.

• Facilitate communication between users.

• Improve and secure the platform.

• Process product orders from our pet shop.

• Send important notifications or updates about your listings or orders.

• Protect against fraud and comply with legal obligations.

Important Notice About Listings and Rewards

Find My Pet is a listing platform only.
We do not:

• Assist in the direct recovery of lost pets.

• Arrange adoptions or mating of pets.

• Guarantee success in finding lost pets, adopting, or mating.

• Participate in or handle any rewards, payments, or compensation related to finding pets.

Any reward arrangements are strictly between the pet owner and the individual who finds the pet. We are not involved in negotiations, agreements, or disputes regarding rewards.

Sharing Your Information

We do not sell or rent your personal information. We may share necessary information with:

• Other users for communication purposes (e.g., helping reunite pets).

• Trusted third-party service providers supporting our operations (like hosting, email, payments).

• Law enforcement when legally required.

Data Security

We take reasonable measures to safeguard your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Cookies & Tracking

We use cookies and similar technologies to:

• Enhance your browsing experience.

• Analyze site traffic and usage patterns.

• Personalize content and services.

You can control cookie settings through your browser.

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.

• Request information about how your data is used.

• Opt-out of certain communications at any time.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Pet Shop Services

We also offer a pet shop featuring quality products. Information collected during a purchase is used strictly to process and fulfill your orders.

Changes to This Policy

We may update this Privacy Policy periodically. Continued use of Find My Pet after changes are posted will mean you accept the updated terms.

If you have any questions or concerns, feel free to contact us at info@findmypet.lk